


The experience people see
Reception, visitor check-in, deliveries, events and VIP arrivals, plus the safety and security plans behind them. In a lot of buildings, the whole playbook lives with whoever has been there longest.
Find out how much of your building lives only in people's heads, and get a plan to put it where your team and your AI tools can use it.
Where the water shutoff is when the pantry sink leaks. Who can fix the boardroom AV five minutes before a client meeting. What the VIP expects for all visits. Then that person takes a week off, or a new job, and the next problem lands on someone who has never dealt with it before.
Roles are changing hands just as AI tools arrive that depend on what people know.
of facility managers expect to retire within the next ten years.
IFMA, 2026 · global ↗of US facilities teams already use AI. The barrier they cite most to using more is data quality.
Johnson Controls, 2026 · US ↗Your results come with a six-month plan you can start this week.
A 0 to 100 score for your building and for each area, weighted toward life safety.
How complete and current your equipment list is, which details are missing, and a free template to fix it.
Five pillars, your biggest blocker, and which AI uses your data could support today.
A six-month plan with owners and effort for each step, goals with clear targets and dates, and a one-page report for leadership.
Example goalWithin 60 days, a second team member can run a full client visit, from visitor badges to boardroom AV, using only the written checklist.
Example goalWithin 45 days, a second technician can troubleshoot a too‑hot or too‑cold call, from checking the zone schedule in the building automation system to checking the VAV box, using only the one-page guide.
Answer from experience. There's nothing to gather or upload first.

Front of house, facilities or a bit of both. Then your building, your equipment or vendor list, and where your information lives.
Eight to thirteen areas, from the HVAC plant to the front desk, depending on your path. Skip what doesn't apply and add what we missed.
Your knowledge risk score, AI readiness, a phased action plan and goals with dates. Forward them to leadership the same day.
Knowledge lives at the front desk as much as in the mechanical room. The screening covers what visitors see every day and what only your engineers ever see.



Reception, visitor check-in, deliveries, events and VIP arrivals, plus the safety and security plans behind them. In a lot of buildings, the whole playbook lives with whoever has been there longest.



The plant, power, fire and life safety, automation and water, and the drawings and records behind them. Ask who really understands them, and most teams name the same engineer.
Both scores come from your answers, and every factor and weight is shown here.
Each area gets four ratings that multiply together. A critical system that one person understands, with little written down and a retirement coming, scores highest.
Risk = Criticality × Concentration × Documentation gap × Turnover ÷ 3 × 100
The building's score is a weighted average, so life-safety areas count most. Any critical area in the red raises the whole building to high risk.
AI tools learn from your equipment list, work history, procedures and building data. Each of these is scored and weighted.
AI readiness = weighted average of the five pillars
If the data foundation scores under 40, AI readiness is capped at 44, because every AI use depends on it. Ownership and rules is scored in detailed mode; quick mode re-weights the other four.
These weights are our starting point, and we're refining them with facility managers as results come in. Read the full methodology (v1.0.1) →
The questions facility managers ask most. Anything else, use the feedback box on your results page.
Yes. The screening, results, action plan, goals, report and asset list template are yours to use on their own. There's nothing to buy and nothing to sign up for.
Nobody. Your screening answers are saved only in the browser on your device. We count anonymous totals, such as how many screenings were finished. If you choose to send a form or join the newsletter, we keep only what you send. Details are in our privacy policy.
It's a structured first look built from your own answers, and it doesn't replace an on-site inspection. It's good at showing where to start and how areas compare with each other. A walk-through confirms the details. The formulas are published on this page so you can check the math.
Anyone who will be running the building when today's experts move on: facility and operations managers, rising engineers and workplace leads. It works for one building or a whole portfolio.
No. It works whether your equipment data lives in a CMMS, in spreadsheets or in binders. Where it lives is one of the things the AI readiness score looks at.
Start with the This week list, share the report with leadership, and put the rescreen date from your goals in your calendar. Running it again in six months shows how far you've come.
Every building has a few people who just know things. Torchpass helps you capture that knowledge while they're still here, and get it into a shape your team and your future AI tools can use.
Your results come with a plan your team can work through on its own.
I'm still testing the scoring with facility managers. If your results don't match what you know about your building, tell me. That's the feedback that makes it better.
Your results include a six-month plan, dated goals and a free asset list template.